Are reconsideration requests read by real people? - SEO Packages | Professional SEO Services Sydney Are reconsideration requests read by real people? - SEO Packages | Professional SEO Services Sydney

Are reconsideration requests read by real people?

Who takes care of Google’s reconsideration requests?

Are you wondering all about Google’s reconsideration request process? Are they handled by “bots” or are they reviewed by an actual person? It’s probably some of the most common questions that linger in the minds of webmasters that go through the process in the hopes of getting any penalties or restrictions lifted and getting their search engine optimisation efforts back on track.

Does that sound a lot like you? Perhaps you are wondering all about the same thing? If so, then do check out the webmaster help video above as Google webmaster Matt Cutts attempts to shed more light on the process.

A good look at Google’s reconsideration request process

As explained by Matt in the webmaster help video, 100 percent of reconsideration requests are viewed and handled by an actual person. The only exception here are requests sent out by webmasters who don’t actually have any pending webspam issues in which case, the search engine sends out automated responses notifying the webmasters concerned.

Now understandably some webmasters may find it hard to believe that an actual human being is actually behind the process due to some very generic responses that many often complain so much about. One must keep in mind though that the search engines receive such requests by the thousands and are hard-pressed to make the process a lot more manageable. Hence Matt reassures webmasters that although the responses seemed far from being informal, the decisions and responses being sent out are handled by an actual Google employee.

In an effort to make the process a lot more scalable, Matt also hints the possibility of introducing improvements to the process. This includes organizing a department that specifically handles reconsideration requests from webmasters who have had to go through the submission process multiple times in the past which suggests that the search engine needs to look at the issue more closely.

What are your own thoughts about Google’s reconsideration request process and has been your experience going through such requests?

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